rev:text
| - If there was something way below one star I would gladly give it. My 5 year old grandson was anxious to go to Wendy's so on 1/2/15 we obliged and took him this location. The stored somewhat of a foul smell, butting grandparents we decided to stay. We sat up near the front window and for a while the smell was not so bad. We did identify the smell of raw sewage, and when we complained to a worker we were told they were working on the men's bathroom (they were not). They had just put an out of order sign on the door. After a few minutes of trying to endure this we asked to speak to the store manager, who eventually came out. He seemed surprised by our complaint, even though it was vile. They had screwed up two of our orders,which he offered to replace, but by that time we had lost our appetite, and thrown the food in the garbage. I asked repeatedly for the name of the store owner, which I was never given. I insisted the store should have been closed until the problem was resolved. Finally, begrudgingly, they gave me the name of the district manager, Dave Desz. He said he would check into it. It was obvious he didn't care at all, because if he had he might have asked for my phone number to tell me how it was resolved. Or, at the very least, offered to refund the cost of our lunch. Disgusting, and it should have been reported to the board of health.
|