5:55pm make internet order for 5 sandwiches pick up, 6:30pm
6:30pm arrive to pick up sandwiches. Told that there has been a line and that it "going to be a long time. We do online orders when the line is done."
6:55pm Order ready. "Sorry about the wait can i get you a cookie?"
Get home, missing 5 cookies... Are you serious? Call back no help, call the manager tomorrow...
Do NOT try and order from the internet at this location!
Management, I know they're kids but please coach them on customer service and service recovery