Ron was super courteous and helpful to me, even though I was not in need of his services at the time. He gave me advice on how to do something, for no monetary gain. He just saw that I was in need, and helped out of the kindness of his heart. I will, for sure, be calling him whenever I need plumbing services, and I will be telling all of my friends to use him, as well. Customer service (even non-costumers) at it's finest! - Gerald