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| - This was the worst experience. My bf and I moved from Las Vegas to Chicago, and thought we found an amazing deal-cheap and they would be there within 5 days? Perfect! WRONG!
First, we were guaranteed by Britney (huge brat) that she would be in touch on a daily basis and available 24/7. LIES. She was never there and her customer service was terrible! It took her days to return my calls/e-mails, and when she did she never had any information.
Second, we were told we would get our things within 5 days (Tuesday). Tuesday turned into Wednesday, and so on. We didn't receive them until the next Thursday, over a week after! There was a problem with a shuttle? BS! And the final price was $2,000 more.
Finally, The movers were the worst. It was unbelievable. They were rude via phone and worse in person. The entire back of our dresser was missing, box of dishes all broken, clothes packed in wardrobe box ruined..it was ridiculous. They didn't put any shelves or tables together either. They asked me to help carry boxes! I didn't mind, but seriously! That's what I paid them to do! I couldn't believe it.
And they tell you if things are broken, "call the claims department". FYI there IS NOT a claims department.
I highly recommend NOT using these movers. Awful experience! SCAM!
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