I wish I could give this 0 stars for the absolutely disgusting experience I had here. My friend made a reservation for her boyfriends surprise birthday over a week in advance and was not even allowed in upon arrival. Several guests were turned away despite having a reservation they kept telling us no one was allowed in.
The manager was incredibly rude and disrespectful and called myself and friends "psychos" and "rude" multiple times despite us simply trying to explain our situation. We ended up having to move the group to a pub around the corner so we could still surprise my friend's boyfriend after they were not allowed into the bar. Even when we arrived the table was not ready at the time of the reservation and the staff were completely disorganized and rude. The bouncer wouldn't even get off his 5 minute long personal phone call to explain why people could not get into the club and told me if I came upstairs again to speak to him I would have to leave.
I've worked as a server and bartender for several years and if I ever gave a patron the same attitude I experienced I would be fired on the spot. This place should be shut down, I can't believe it is still in business.