My husband and I stayed at the hotel on late notice as our air conditioning went out in our condo complex. Reason for three stars is the fact that there was dried blood or something like that on the inside of the comforter. Thankfully I had brought my own blanket and was able to use that instead. Also, the showers water pressure was very hard, almost to the point of hurting. We couldn't fix the shower head as it was somehow taped together. I'm not sure if this has to do with the fact that they had placed us in a handicap room or what. Other than those two issues the room was very nice and spacious and they gave us a first floor room since we had to bring our dogs which definitely was very helpful.