This isn't my "go to" shop just because it's a little out of the way for me, but I've been here a handful of times over the years (probably a good 10yrs or so) and have never had an issue here.
They have always done a great job with me and can't say I have any complaints. Honestly, this is where I come when I want to get quality service for CHEAP!
Today I only got a pedicure, which the lady did a great job! Didn't rush and took her time which is a pet peeve of mine with nail techs. I hate when they rush you out the chair!
My only complaint actually is The polish color options. There's not much, but you can always bring in your own color..
This shop is actually my moms favorite to come to, mostly because she's frugal!
Another pro, the wait here is never too long.