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| - I went here last year with my husband on Valentine's day to celebrate us just getting married the day before. We had a very pleasant experience being seated upstairs. We were given complementary amuse bouche, and a chocolate shot before dessert came. We enjoyed the place so much we said we'd come back to celebrate valentine's day this year again and we did.
This year, after booking reservation a month ahead, and noting them that we were there to celebrate our 1st year wedding anniversary which was very significant to us, and to please seat us somewhere nice like last year, we ended up being seated right beside the bar, near the washroom. When we first arrived, the host at the front didn't seem to care where to seat us (assuming she didn't read the note, or read the note and didn't care), and we were seated at a tiny little 2 person table in the middle of 2 rows of booths. We felt like we were being put on display and it wasn't just us who felt the same. The couple beside us who came first, also asked to be seated elsewhere and were moved to a booth on one of the rows. I talked to the host, and told her that I made a note when I booked the reservation that we were there to celebrate our 1st year wedding anniversary, and that if it's possible to please seat us elsewhere. She agreed, and had us end up at a booth - by the bar and washroom! This was on the main floor by the bar, so it was very noisy - so much for a celebration. We didn't want to seem anal and too difficult and ask to be seat elsewhere for the SECOND time, so we just stayed at the table and tried to enjoy the rest of the night.
The service was slow, but this was due to it being very busy (not the waiter's fault), but when the food finally came, it was good. However, because we had to wait so long in between apps and entrees, we were too full to get dessert, and ended up leaving the night just like that.
This is actually a nice and big place, if you can get seated upstairs for a more quiet experience. The food was good both times I went, but my biggest complaint was how we were treated/seated. What's the point of booking a reservation a month ahead when I can't even get a decent table to celebrate a significant occasion?? The host needs to read the note more carefully and actually execute the seating arrangement to her best ability, instead of just shrugging us off and seating us somewhere crappy by the washroom (no pun intended).
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