My dog is quite aggressive (and gets especially nervous at the vet), and has been kicked out of several vets before. Countryside, however, knew exactly how to deal with her and my dog has never had a problem there. After one or two times of going there, they will know exactly who you and your dog are greet you personally with a smile every time. There has never been a misdiagnosis, never felt like I needed a second opinion, and have always been treated with the utmost respect. I absolutely recommend this vet.