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  • Our door broke rather spectacularly a few days ago--right before a vacation--and I had opted to just deal with the issue when I got home. So, Monday morning rolls around and I figure I'll call and schedule something for tomorrow or the next day. On the phone I'm told they can have someone out between 10am and noon (it was like 9:15) so I stayed home. Typically I've found that a range of time almost always means someone will be here toward the tail end. Not so in this case. Our technician, Cameron, got here pretty close to 10am, gave me a quick rundown of the issues, was extremely polite, and given that I am writing this here at 11am can stay that the work was completed very quickly. Two new springs, pulley cables replaced, door aligned, everything checked, etc. So, quick. Had I known it was such a quick process I would have just called the night my door actually broke. They probably could have had it fixed faster than it took to get friends over to open the door by hand! Haha. Anyway, very pleased. ProTip™: If you have a double garage door and it only has a single spring, you might wanna have that looked at. This is likely what ate my old garage door opener.
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