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  • Not pleased with customer service when I brought my mazda in for service. I called more than two hours after my appointment time to check on the car as I hadn't heard anything. The response was that he did not know the situation with my car and has not been looked at because I brought my car in at the beginning of the morning, at about 745am for my 11am appointment. I was told that I "changed the dynamics of the day" by dropping my vehicle off early. Does not make any bit of sense to me. And there was definitely no additional customer service to make up for that. Service was a simple oil change and to check my low air pressure light. Poor time efficiency and quality of care. Quite disappointing and will drive farther to another dealership for service in the future.
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