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| - Ugh! I got swayed by the Facebook newsfeed promise of a $0.79 pineapple ice cream slushy, and it was a disaster. The universe was totally punishing me this morning for not being able to resist the temptation of a frozen, fruity breakfast.
I felt rushed to place my order even though I never pressed the call button and there was no one else there waiting for my spot. Then I was informed that there was to be no ice cream slushy. I am a bit annoyed that they planned this promotion for today and didn't have the necessary equipment ready to go in the morning, but at the same time, I am probably the only one who tried to order ice cream at 7am, so it's not like they're risking a whole lot.
Surprise extra eggs got added to my order, which I would have declined if they had asked first. This was definitely a case of the employee trying too hard to be nice and just completely missing the mark (same goes for him rushing me to place my order).
Am I the only one who assumes all coffee, iced or hot, will be served black unless otherwise described or requested? This is not the first place I have ordered an iced coffee and gotten some muddy, syrupy garbage. But there are also plenty of places where it's understood that "iced coffee" = ice + coffee. So the coffee may not have been the employee's screw up, it may have been Sonic's.
Then he overcharged me, and got frustrated when I pointed it out.
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