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| - This was the fourth time that I've been to the White Chocolate Grill. It was also the last.
The food here, while not gifted with any superstars or outstanding and memorable dishes, is what I can best classify as "good, if a bit expensive." Except for the chocolate souffle cake, which tasted Easy Bake Oven-esque, the eats here are good, at the very least. The ambiance is fine, too.
What's not good, decent, adequate or at all enjoyable, and the reason that I won't be coming back, is the service. It's one thing if the guy who's supposed to get drinks says he'll be getting us water and will be coming back to take the actual drink orders in a minute ends up taking seven (despite us being about 15 feet from the bar, where one assumes water can be filled into beverage containers), and then forgets to take the actual drink order. It's a whole other thing when the server is just terrible.
"I'll bring you some plates for your appetizer," he said after setting it down. Ten minutes later, our table plateless, he asked how it was while refilling my water glass. He was so shocked that he forgot to bring the plates that he over-poured my water, spilling it onto the table. He didn't clean it up.
He forgot to bring the requested condiments with our entrées until ten minutes after they'd been on the table (no idea why it was always in tens). He conscripted other waiters into delivering our food, asking how the food was, and cleaning off the table (which he, at no point, really did - appetizer plates were still on the table by the time dessert was ordered). He was scowling at us when talking to the table, but was much nicer to the table next to ours.
When you get down to it, choosing a restaurant is half about the food and half about the experience. And in this case, the experience was bad enough to make sure that I won't come back.
Both stars are for the food, which as I mentioned before, was pretty good. Just not good enough to justify the terrible server.
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