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  • Monsterland you make me sad and confused... I called here on October 3rd about 1 PM to inquire about bringing 25 +/- of my software engineers here for lunch. I was prepared to spend several hundred dollars on my corporate credit card to give my staff a nice pre-Halloween lunch. I love this place and I love showing it off to new people. Well, the phone rang and rang and rang and finally went to a voicemail that was full so I couldn't leave a message. (WTF? Nobody is answering the phone or checking the voicemails?) So I got on their website and sent an email to the restaurant's 'contact us' email address asking if someone could please call me so I could make a reservation. A few minutes later I got an email from an employee named Kristy Smith in Marketing who said that they were booked solid for parties for the WHOLE ENTIRE MONTH of October. Call me a bit of skeptic, but how can a restaurant that is closed on Mondays and Tuesdays be booked solid for five days a week from 11 AM to close for the ENTIRE month of October? I can definitely imagine that they're busy as all get out right now, but booked completely solid for a whole month? Really? To be fair she did say we could try to come and just squeeze in wherever we could be seated, but I'm of the mind that if you can find a way to fit 25 extra people in here or there, you can *probably* also find a way to push those tables and seats together into a group with little effort. Being the person paying the check, it makes sense to want your group together, not shotgun blasted across the restaurant. Otherwise it's just a confusing mess with a potentialy messed up check, and there is no group interaction... So I replied and asked her if she meant booked solid for lunches, or dinners, or both? And she replied that they were booked solid for BOTH. O_o Wow, seriously??? That's GREAT news for you guys!!! Maybe seeing as how popular Monsterland is becoming (thanks in all part to Yelpers like me who extol the virtues of this restaurant to almost anyone who'll listen) you guys should (at least though the whole month of October) open an hour early, or maybe even consider being open 7 days a week this month, so you can accommodate all the extra business that wants to give you several hundred dollars at a time? This is THE month that people are most likely looking for spooky dining, so I would think this is the best time to maximize your profit potential, no? I was really, really looking forward to treating my staff to a fun, Halloween lunch and I foolishly even told them I would try to set it up this month before Halloween... Now I feel like a weenie because I already got their hopes up and now I have to tell them that it isn't gonna happen after all. Wonderful... Monsterland, I really, TRULY am thrilled that you guys are getting more and more popular, but it sucks (like a starving vampire) that a huge fan like myself can't bring you 25 potential new fans AND spend a big old wad of money in your establishment this month. :(
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