About: http://data.yelp.com/Review/id/ir25TPWd8xm7fKZ8lR5apg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • So.. back in March, I lost a charm to my charm bracelet. This was the second time that I lost said charm. I received it the first time as a graduation gift from my father and after that charm was lost, another was purchased to replace it. To eliminate any question of how the charm was lost, it wasn't because of negligence or misuse of the product. But rather, the "locking" technology on the charm could be manufactured better. They shouldn't be so easily unlocked and unhooked from the bracelet. When I pay for a piece of jewelry from such a world renowned company, as everyone else, I expect to not have to worry about how easily it is lost. The first time around? Okay, fine. But the second time? I work in retail so I don't do heavy duty tasks where I should be worrying about the durability of my jewelry. I went to this Tiffany & Co. location to speak with a customer service representative. I come from a background in retail and was trained in customer service with a company with just as much prestige to their name as Tiffany & Co. I did not walk in expecting a replacement but I did expect a little more empathy or at least a little more help than a stock check followed with a "Well it's up to you if you want to spend $150" again. At the very least, I expected the associate to consult with their MOD. The only reason I'm giving this 3 stars is because their customer service on a corporate level is phenomenal. I emailed them and almost a couple hours later (probably 3AM East coast time) received a response and was notified that the store manager of this store would be in contact with me. I didn't drop the name of the employee, although I remembered it clearly and could describe him to a T. But nevertheless, the store manager took care of the situation flawlessly, replaced my charm and had it soldered to the bracelet for no charge.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 78 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software