I know this place just switched over from Paradise Bakery to Panera and there was a physical remodel of the location as well. It seems like logistically this place is still trying to find their groove. My cousins and I all ordered salads and all of them came back dry. No dressing on the side. We had to go ask for them. One didn't get her side, the other had to get a new soup b/c they ran out (which is fine, just another hiccup). I ordered my salad to go and was surprised at how long it took. In my mind to-go means "i'm in a hurry". Maybe that's just me though. To their credit, one of the employees brought us a box of a dozen delicious cookies (complimentary) to make up for all the order blunders. I did have a special request for my salad and that was fulfilled. Staff appeared a little overwhelmed at times but were never rude.
I'd come back again, but not any time soon. I think they need more time to figure out their process.