This Starbucks in particular has..difficulties. I added an extra star only because the staff has never been anything less than polite and welcoming. That said, of the few times i've been here, my order has been wrong twice, the item I ordered initially has been out of stock 3 times, once I was skipped over for a good 10 minutes(drink was given away to someone else), and the last few times i've ordered a frap, there's a funny aftertaste like a new syrup is being used. I can't order frozen coffees here anymore, not worth the trouble. Could have potential if there was more attention to the detail side.