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| - Very pleasant staff, clean, large seating area. However, several issues with mobile orders. One drink they didn't know how to make. What I wound up with was terrible. They did refund me, and give me a free drink.
Today ordered a black tea lemonade by mobile, and arrived to find an empty cup waiting for me. It's August, and they managed to run out of lemonade. The point of a mobile order is to save time. I walked away without a drink, with no apology, and after waiting for the cashier to refund my order. If they are out of something, it should be greyed out on the mobile app.
Won't be back to this location again, even though right by my house.
Unfortunate experience. Much better place when they first opened, but there has been a fair amount of staff turnover, and the customer service has gone downhill. I think they may just be too busy. Only store nearby with a drive thru.
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