Primanti's employees were very friendly and helpful. The atmosphere is on the louder side and the lower level (there's also an upper level) has a bar area. The service was normal paced. The sandwiches are definitely unique! The sandwiches include French fries, coleslaw, and your choice of meat. I had a hard time eating the entire sandwich because it ended up being very messy, but I would definitely recommend trying it out! Overall, I'd probably come here again and I would recommend others to try this unique Pittsburgh sandwich as well.