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| - I purchased a groupon for xtreme cleaning. One week after the purchase, I called to schedule my cleaning and I got a message the requested I email my requested cleaning date. The voice box was full, so I could not leave a message I emailed the company. Two weeks later, after no response, I called again. Again, there was a message to contact them via email and no ability to leave a message. I emailed again, this time not as nicely, requesting they contact me to schedule my cleaning. I received an email back saying they would call me that evening. Four days later, after no phone calls, I contacted groupon requesting a refund. Groupon requires that they first contact the vendor themselves and try to stimulate a scheduling. I received no contact in one week, so groupon refunded me. Moral of the story, they may clean very well, I dont know. But, they lack the communication skills of a professional business.
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