It's a huge Express store compare to the other stores in Charlotte. It's always neat and clean top to bottom. I like going to this location because they have pretty good virility which gives you better choices. The other reason is they have a huge dressing room with more than 12 doors and their lighting is perfect outside which gives you better idea of how cloths look on you compare to other express in Charlotte.
I think they usually have an excellent service specially their manager who is very focused on customer satisfaction in my opinion.