Note:
(Prior to our arrival I called to check pricing and schedule an appointment. I was quoted $19 for a Spa Pedi and $30 for a Gel Manicure and $30 for a reg. Mani/Pedi for my fiance to get his done so our bill should have been $80 minus the tip).
I visited this nail salon this afternoon with my fiance for two mani/pedi's. Upon arrival we were greeted at the door by the owner who was very nice and welcoming. He immediately got our two chairs ready and asked me to select a color for my Gel Manicure and polish for my pedi.
As my fiance was getting his pedicure done my the owner's wife Joann she asked if he wanted some deluxe option which was an additional $10 bucks, he declined and instead asked for the Callus Remover only which was $5 bucks, so his total should have been $35 (including his mani). Once his feet were finished he then got his mani and waited for my services to be completed.
I received a sub-par pedi and as my pedi was concluding and my tub was being drained I noticed dark suds from what I thought was my feet but, later realized it was a dirty tub that had not been properly cleaned (eww.......). So my polish was applied to me feet and I moved over the get my Gel Mani. Now I must say that everyone in the salon was extremely nice and welcoming but, they seemed to lack on the communication (mainly pricing). After my pedi I moved to the tables and received my Gel Mani and then my fiance and I proceeded to the register for payment. Now again I mentioned what the price should have been for a Gel Mani, Pedi and Mani/Pedi combo. Well our Grand Total came to $92 not including the tip( that they kindly asked for).
We asked for a breakdown of our total and was told we were charged extra for my glitter (which on the phone was included in my Gel Mani price), cuticle remover (which was a light scrub) and buffer (my fiance get his nails buffed instead of polished).
All in all to charge someone $40 bucks for lotion and oil on his feet is not a pedi. She cut his cuticles and didn't even get the hangnail.
Again the people were really nice but the quality of the service provided was not great. WE WILL NOT BE RETURNING TO LUXURY NAILS EVER!