Good service! The staff are friendly and patient. I love their brownie and strawberry shortcake sundaes. I like how they can heat the brownie. The portion size is good and they're rich, so I can't be eating these every week. My only gripe is that the vanilla had a little ice chips in it. I don't know how they can get rid of this. I've also had their ice cream cakes, and they're good too. You can't go wrong with ice cream & cake merged together.