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  • What a major disappointment from Hyatt. I used to be a Marriott man, but have been staying in Hyatt properties very regularly for the past couple of years. At checkin, they didn't even acknowledge that I was a Platinum member, much less offer anything. The room looked nice, but the bed was hard as a rock, pillows were paper thin, and the air conditioner sounded like a freight train every time it started up. Now, I could have chalked that up to the room, but a co-worker is staying here as well in a different room and he said his is the same way. Lots of constant rattles, creaks, and various other noises going on in here. Pretty sad, I have stayed at many Hyatt Place hotels before and it has always been a good experience. The one positive thing I will say is that the staff is very nice, beyond that, thumbs down. I have a group of folks that will be working in Pittsburg for the next several weeks to a couple of months, and I wont be putting them here. Nor will I be staying here again.
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