If it wasn't for the exceptional customer service I witnessed for an elderly woman ahead of me, I would have reduced the star rating.
I couldn't believe the amount of careful attention the store manager gave to fit a posture correcting back wrap. He was very patient and kind. He seemed to understand her needs even though she could barely talk.
They take insurance, and most insurance requires a doctor to prescribe the device.
However, if you're paying cash the mark up is 400% compared to Amazon. (I got the exact same item on Amazon Prime for 1/4 the cost ....so now I have two, bc I don't think you can return medical equipment).
You decide. Are you going to get something right now with Awesome customer service, or are you hard up for $?