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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So I was at the Esso at Church and Queen-ish and a lunatic ran by while I was at the pump and jacked my bank card right out of my hand. Stolen, what a feeling!! This guy took off with his cracked outness and James Bond moves in seconds and I was left there hoping I protected my pin enough... I went right from the gas station to the National Bank on York St. When I arrived there I waited in line, so I called my home branch from the line to inform them of the situation. When I got to the desk I explained to the lovely woman there what happened... She asked me if I knew my account or card number, which I knew both off by heart. I told her them, she wrote them down, asked for ID and asked me to wait while she did a look up. When she returned, she asked me a LOT of questions for security, which I loved... I love to be asked many questions, because then some crackers person can't come in and try to steal my identity. Lourdes was great!!! She was able to pass me for security, and I had a brand new shiny card in about 20 minutes, PIN Activated and everything. Lourdes was one of the best customer service experiences I have ever had in Toronto. I give national bank at York St. a 5 star rating because I love National Bank overall and this branch is completely competent, I felt like I was at my home branch.
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