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  • Dined at Montana's with a party of 15 for a corporate function. Our server, Jessie, was obviously a new server but his mistakes could have easily been covered up with a good friendly attitude. We ordered apps and then asked the server for cutlery. He responded "yayaya" which was very unprofessional. A simple "sure no problem" would have sufficed. After that, I placed my order while pointing at the menu to simply show him what I wanted. Having pointed to the menu, there should be no reason for a miscommunication as to what I wanted. When my food arrived, low and behold the order was wrong. I pointed to the menu and stated that I would like the ribs and the quarter chicken dinner. Jessie brought out the ribs and chicken wings dinner and then told me he thinks he over heard the kitchen say they were out of chicken. Instead of apologizing right away to fix the problem, he once again responded in a sarcastic manner. The server responded in a sarcastic manner throughout the night not just to me but to the whole party. Orders were wrong and splitting bills accordingly took a lot longer than it should have. The server only did one quality check and did not offer any drink refills. Our party was given a 10% discount which gradually brought the bill down from $400. While settling the bills, the server made a witty comment about us not wanting to tip him on the $400 bill. The food at Montana's was great, however the good food was unfortunately paired with a bad server.
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