I ordered a latte and a scone to go. The latte was ok, but the scone was raw inside. I called to let them know their scones weren't cooked properly and the employee didn't apologize or offer to replace it, he just said "ok, I'll let the owner know"
I think if you sell uncooked raw baked goods, you should at least offer to replace it. It's basic customer service. I won't be going back.