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| - It's been a few weeks since we had our system installed, and I waited to write a review to make sure we were entirely pleased. The system works great, and the installation process was quick and smooth. We absolutely recommend this company. We had an alarm installed after a bad experience with a near break in -- we have a large and loud furry alarm who worked to stop this first attempt, but we figured it was better not to chance that on the next (our dog has his limits). So, we added an extra layer of security. Jim came out on our schedule (after business hours), and was very honest about what we needed, and - more importantly - what we did not need. As a result, he worked within our budget and fiancial constraints, and we feel much more secure as a result. Without a doubt, this experience was one of the more pleasant customer service experiences we've had. And, as an added bonus, Jim has a pretty good sense of humor and was genuinely just a nice guy -- that's not always a requirement when selecting a service provider, but it sure makes it nicer to deal with someone.
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