It is sad to see a place where the food used to be delicious (since it is rare to find a good indo Chinese in the USA except for the Bay Area) however, the service by the staff here is horrible. The staff does not have any skills to entertain their guests. They are super slow. They forget offering water and forget taking orders and the list goes on & on. Their current Maitre D/ host is rude if I have to describe in one word.
The owner of this place must take a charge and get hold of his business. If the owner of this place really cares to improve his business, s/he should do something about these major negative aspects. If not this restaurant will not flourish for long and will do a bad business.
It is sad because this particular Inchin location had a nice and friendly manager called "Peter". Since he left the restaurant, it has become really bad (went down the drain).