I've been keeping an eye on real estate in a certain neighborhood of Phoenix for a couple of years. Zip Realty's email service is fantastic for reviewing listings as they appear on MLS. I've been assigned to two gentlemen who were courteous and very service-oriented. They checked in with me, but weren't pushy since we let them know that we weren't ready to purchase yet.
Unfortunately, recently, my account was suddenly turned over to Jean Palumbo. She didn't introduce herself as my new realtor and she never told me why Tim is no longer responding to my emails. She was pushy and started spamming me with her emails.
In one email, she pitched me and didn't include a way to unsubscribe to her emails. I replied and reminded her that she needed to allow an unsubscribe when sending to a group - and she replied, arguing with me, saying that since she wrote the email, it didn't require an unsubscribe. Huh?
Geez. I couldn't wait to get out of there. I finally inactivated my account today. Sorry I had to leave like this.