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  • I bought two of this groupon deal to equal out to six total treatments. To date, I have used only two of the six treatments. I am extremely dissatisfied with this merchant. After leaving messages with the answering service, I have to call back about 75% of the time because the company does not contact me back. Second, I find the staff unprofessional as I hear them discussing other client's skincare problems in an open area. Third, the laser is very painful and not at all like a rubber band snap as they described to me over the phone. I have had bikini waxes, facial waxes, etc. on a monthly basis for over ten years. Be warned- the laser is nothing like that. They offer no cooling/numbing gel (except for applying ice for about a minute beforehand). Lastly, I question the training of the staff. Last time, I had a tech. wax my eyebrows. They were so uneven and looked so bad, that I asked her to stop midway through, and I walked out to have them "fixed" elsewhere. When I asked if she did eyebrows a lot, she said: "all the time." Scary! Even my boyfriend commented on how "weird" and "uneven" they looked before I could get them fixed. In general, my interactions with this company have not been favorable. In fact, their lack of professionalism make me question the training and abilities of the staff. I have received a full-refund for my purchase (thank goodness for groupon), and I will NEVER recommend this place to anyone. Please don't risk it!
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