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| - Our initial visit to Kabuki was a solid four and thought we would come back again for a special occasion. This time the restaurant was much less busy, but that unfortunately did not translate to better service. Our server, JP, came to get our drink order and it was a good 15 minutes before he emerged for our final order (he was no where to be seen until then).
We shared an order of the Seafood Hibachi because it included the soft shell crab we loved last time along with extra veggies and seafood. We also ordered a spider roll and sesame chicken.
The soft shell crab on the hibachi was not as good as the other, I presume maybe the added moisture from the other items? Or maybe it was sitting longer? Or perhaps the food here is just not consistent? The green beans on the hibachi were so overcooked I could strain them through my teeth. The beansprouts were ok, the shrimp were ok, and the mushrooms were so small (I don't know why they bothered). The hibachi was not worth it. The rest of the food was good, but nothing spectacular.
When I had asked the server for a couple of larger plates to put the food on, he pointed to the small ones already at the table no wider than my small cell phone. JP advised me that was all they give their customers and seemed confused on why I would even be asking. I was frustrated with his response and said, "nevermind." The small plates are typically used for appetizers and small things, not all sorts of vegetables and rice and meat.
We struggled eating everything off of these ridiculously small plates, and JP did not so much as ask how the meal was. JP also forgot to get our Japanese iced green tea latte, but at least we didn't get charged for it either. Again, it was another round of wait and seek to get our bill and finally get out of there. We left annoyed, unsatisfied, and quite frankly it was just not worth the special trip there, Red Mask Club or not. It was so disappointing we are going to have to go celebrate our special occasion again, somewhere else.
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