You have to call the office for a pickup since they don't have shuttle circling the airport like Hertz or Avis. They pick you up in a dirty white church van and drop you off in a unmarked building. Inside the rental counter is depressing. I rented the car for 3 days. When I returned the car, the guy tells me I should clean the car next time. What? Clean a rental car? He tells me they don't clean their cars in the winter, so whoever rents my car is stuck with a dirty car. My washer fluid was low when I picked up the car, I filled it up. Told the guy at the rental counter. His comment was " ofcourse you have to fill it up since you used it". I cannot make this up. He should be fired.