About: http://data.yelp.com/Review/id/il82ksr3CRtIHvfp3RspCw

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About: http://data.yelp.com/Review/id/il82ksr3CRtIHvfp3RspCw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-06 00:00:00 (xsd:dateTime)
itemReviewed	Backyards
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	The Good: The location - right off of the 101 highway with easy access, and also convenient to Salt River Fields and Talking Stick Resort. The bartenders are friendly and try to accommodate customer's requests. The Bad: Cook can't seem to get orders right. My chicken sandwich barely had any chicken on it - 3 small pieces scattered throughout the sandwich that maybe totaled 2 oz of actual chicken. Additionally, my wife specifically ordered her sandwich dry with no butter and it came with butter on the bread. The bartender was supposed to give a discount on the beer as a Spring Training special and charged full price, then completely dropped the ball on the 2nd beer I requested. Twenty minutes later I decided to forgo the 2nd beer and just tab out. Also, this was on a Sunday afternoon right after a D-Backs home game just around the corner, so this business should have been packed. Unfortunately, it wasn't that busy at all, which makes the poor service even more disappointing and also does not reflect well on the health of the business overall. The ugly: The owner's demeanor is anything but friendly, and he is dismissive and condescending not only to his staff (witnessed by my wife and me) but also to customers as well. When I was sharing my concerns with him about your service we had received, he cut me off in mid-sentence 3 different times. He also said he was going to have his staff pay for those mistakes, as in, coming out of their paychecks. We didn't agree with that tactic, but he made it clear that it would be a punishment. Maybe he was having a really bad day - maybe it's just his default management style. I understand he has a strong background in finances and this is his first venture of owning a bar/restaurant. Maybe he should stick to finances and hire a bar manager who actually knows how to talk about with people and interact appropriately with his staff and customers. My wife and I wanted to like this place, but we were completely turned off by the owner and we have no intention of returning under his watch.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Bryan

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