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  • The doctors, nurses, and staff are great at Seasons. Very supportive, answered all of my questions, explained things to me, and gave me a clear picture of what all was involved in various tests etc during my pregnancy....however, I just wish there was better customer service in regards to information on the website, a streamlined patient portal, i.e. making appointments online, AND that the records release form indicated that it takes up to 30 days. Don't get me wrong this is a problem ACROSS healthcare, it's like every office is two decades behind in terms of streamlined communications. Yes, the medical staff and front desk people are nice and thoughtful, but the customer service, i.e. making things easier for the patients is almost non-existent, in just about every doctor's office where I've been a patient. We wouldn't put up with this from any other type of service provider, why do we put up with him from healthcare.
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