So for all the years I had to hear how great this place is from family and business friends I finally went down to check it out.
Go for the shakes, don't go for anything else.
I know this is nothing like the ones east of Arizona but they really need to tell people that the amazing menu online is nothing like what you see when you come to this Mill Ave location. This limited menu is a dissappointment compared to the real Steal N Shakes.
As for the service ALOT of bad things going on down there as other reviews have stated. The trash cans are just plain stupid. The fact that the employees don't care about their jobs show and the amazingly stupid 2 buzzer system means this place will close in time. I watched everyone get their drinks in 5-10 minutes then wait 10-20 minutes to get their food.
The shakes are great. The one thing they got right. The burgers and fries ? Um why ? The fries are greasy the burgers are tasteless.
Overall would only go back for the shakes and then would walk down to Jack in the Box for burgers that are better.
They need to re-think this location and would be better off opening a full steak n shake with a driv-thru and full menu plus get a staff that cares about their jobs.