Even though they close at 6 which isn't very convenient for a 9-5er, the manager was very accommodating when I asked to schedule a late bridesmaid dress fitting for myself. She had the 3 dress styles I requested ready and waiting in the dressing room. She also didn't mind taking pictures for me to send to the bride (who is in Canada).
Another great plus is that I felt worried about the dress size I ordered. I emailed and left a message with them after hours and Shea wrote back right away, very understanding and let me come back in to try on a dress for size. I felt bad going back since it was my oversight to not ask to try on a similar dress in the size I ordered. But they made me feel completely comfortable doing so! I would recommend getting a dress from here to anyone due to the awesome customer service.