I didn't get to eat here, so I can't comment on the food, but we were seated at 4pm on a quiet Sunday. Sat for 25 minutes, tried to flag down a server. Nada. We walked out and went and ate at Culver's down the road. (We were hangry after driving 500 miles without a meal.)
Also witnessed an employee go out for a smoke break and then go back to work without stopping to wash her hands. Yuck.