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  • The food and service are okay, but the on-screen menu is horrible and difficult to read. The food quality is the same as any McDonald's, being a franchise of course. The customer traffic is chaotic as you can imagine at the busy Eaton Centre mall, but the staff dutifully handle orders quickly and accurately. The menus are displayed on large TV screens above and behind the cashiers. This is a common arrangement in many fast food places, but this particular McDonald's manages to do it VERY WRONG. The menu for the burgers has tiny text for the names and prices. If you didn't know McDonald's menu by heart before visiting, you are going to have a hard time. The TV menu for the sides (fries, etc.), desserts, and miscellaneous is the absolute worst. The text is still small, and now it alternates between two information screens every 5 to 10 seconds. Which means you can't just stare at it to try to find the item you want; you have to wait and waste time when the menu changes. To make it worse, sometimes they just hide the menu and show large video ads on the screen, wasting even more time. This is the most horrible TV menu I have ever seen. So again - food and service are fine, but the menu is bloody unreadable. (To clarify, in case the Yelp entry is not clear: I'm writing about the McDonald's location inside Eaton Centre, underground at the lowest floor, inside the food court.)
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