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  • I was fairly disappointed with the Grand Concourse. While the food was decent, the atmosphere and service was absolutely not worth the money. I had never been there, but seeing as how it had been heralded as one of the best, I was excited to take my family there. Firstly, they had the number of our party incorrect so we had to squeeze another seat at our already fairly small table. The floor was unacceptably filthy. There was bread everywhere. When we received our bread, we weren't given bread plates. The server offered to bring my 7 year old niece's juice in a kid's cup, but proceeded to bring it out in a wine glass with a straw. Eventually, we got the kid's cup. My mother's side of potatoes was ice cold. We all settled once we got the food because, as previously stated, it was good. Our meal concluded, however, with our server ranting for about 10 minutes about being asked to work on Christmas and stating how she'd rather be fired than work. I was surprised at how unprofessional it was. I've lived in the city for over ten years now and have been to a large amount of restaurants around the city. The Grand Concourse was one of, if not the most, expensive and well below all expectations. I would suggest Meat and Potatoes, Butcher and the Rye, Mallorca, or even Piper's Pub over this. You will get your money's worth almost anywhere else in service.
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