Keep it in mind that the place use to be a former bowling alley! This contributes to the no frills look of the bookstore.
This place has more book titles than any other bookstore that I have been to. The staff are always friendly and attentative. They periodically ask me if they can help me find a particular title.
Once, I forgot an ID card here and they called me and left a message on my voicemail.
During another visit, I was disappointed with Indigo Books (the owner) because I did not receive a discount coupon. They offered me the discount and I am grateful to them for it.
I just wished that they would open up a coffee shop at this location. They have enough room to build one in their clearance space.