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  • This is my first review so hopefully this will state how frustrated I am. I work for a large company that orders from this place a lot. I have personally ordered about 6 times. 4 out of 6 times, the order has been wrong. I won't get into exact details on what the errors were but this last one is what caused me write this review. After waiting 1 hr and 15 minutes after order was placed, I called to see how much longer, they stated order just left and nothing else. When order finally arrived, one sandwich was not what was ordered and one item was missing. I called back and asked for a refund on the missing item. They said no, offered to bring it (probably another 1 1/2 hrs later), I declined. I guess you can take a credit card over the phone and charge it but not refund without card...??? I guess on the wrong sandwich they ran out of bread and took it upon themselves to make what they wanted and send it. They did offer to make a sandwich for the next order but I stated I wouldn't be ordering again. She said that's fine...we get enough orders from other people there so it doesn't matter......great customer service!!!!! Bottom line.....takes forever to get delivery....order is wrong...horrible customer service!!!
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