Their customer service reps are always nice, but their drivers are terrible. I can't tell you how many times I have asked them to stop leaving the bins in my driveway. When they missed me completely one week, Then they had the audacity to put a sticker on my can complaining about where my trash was left, when it was left in the same place everyone else leaves theirs.
Their prices keep increasing, as if they think they have a monopoly in my area (they don't!) I called Diggins and it was $23 less a quarter.
Also, when I called to cancel service, they charged me $17 just to pick up my bins! So I have to pay them to stop providing their crappy service. Never again. I'd rather take my trash to the dump myself than pay these jerks another penny.