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  • Used to be one of my fave spots to enjoy, after yesterday, we won't be back. The host quickly went over the "NEW" menu with us, and recommended the Salmon Orleans. So i ordered it, asking for the salmon to be cooked medium, quickly told "NO, it's against kitchen policy". So, now disappointed, i just order only a bowl of Clam Chowder for my meal. The bowl has decreased by at least 1/2 in the size that it used to be (this was supposed to be my MEAL, i didn't order a cup), and the potatoes were raw and crunchy. As i'm picking them out of my bowl, the manager came up to us (fairly late into our meal) and apologized about not being able to prepare the salmon as ordered. Then she goes to explain that they can't cook it less than well done because it's FROZEN and packaged. Really? Isn't this a seafood restaurant? I then told her that the potatoes are raw. The manager then offered to cook me "another bag of clam chowder". I just looked up in disgust, now. The clam chowder, which had always been one of the yummiest dishes there, is PREPACKAGED? If i wanted frozen fish and prepacked chowder, i could have saved money and gotten similar quality at Long John Silvers. My husband got the Grilled Malibu Shrimp. Average to say the least, surrounded with dry, mushy, over cooked (was frozen) broccoli. The best thing that we were served was the Applesauce cup that my son got as a side for his Popcorn shrimp. The service wasn't too great either. It was about noon when we got there, and a total of 4 small tables. So, there isn't much of an argument as to why we had empty tea glasses most of the time we were there. The manager did end up taking care of our meal, but knowing what i do now, we just will not ever be back. Good going corporate Joe's.
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