Ever since my friend referred me to Elite and I have spent much of my 'down time' in the Red Bed and/or Hydration bed (both UV-free, relaxing and good for you).
Christy is the main late-shift chick who works there and she is fantastic! She makes it feel like a spa experience almost every time I come in; bed ready and warm with towels, music, and cold bottled water.
I have never had any serious issues with Elite, just little things that probably happen at any tanning place.
The reason I gave it 4 stars instead of 5 is simply because some of the other employees are not on point the way Christy is; bed not warm/ready, towels forgotten, no music. These are little things but I am all about the little things and Christy really set the bar high in the beginning for me I guess.
However everyone who works there is very nice as well, as the owner.
Elite is a great place to spend an hour or so of your day :)