Awful! Awful! Awful! Pay more and go elsewhere! Pickup took over an hour, after an 8 hour travel day, no regard for customer service or hospitality, we had to inspect the car on our own in a dark garage, and dictate back to the service person all the damage this took a while, car was pretty beat up and not washed, when we returned the car we pulled into the car return and no one was there, no Dropbox for keys either....we went upstairs no one was there....a nice girl at the sixt rental booth said to go back down some should be there....my husband went searching to find the girl on duty sleeping in a returned vehicle... I travel a lot and have never used fox and never will again.