Based on our experience today. Our food was served on soiled dishes. The bagel was rather odd shape and ugly. My wife's carrot cake muffin was very dry. Tasted stale. Panera Bread has been subject to inconsistency. This branch is normally one of the better ones but not today. In talking to an assistant manager, they have difficulty getting the dark stains out so deliberately serve food on soiled dishes. Our dishes at home do not have dark stains. Other restaurants do not have this problem.