Wow is all I can explain on my lunch experience. My cup of soup felt empty when I took it out of the bag, it wasn't even half full. Additionally, they forgot my pita chips that come with the soup. The guy looked too baked to be working and I had to ask for my juice or I would have not gotten that either. I tried to call in 8 times to rectify the situation and explain the overall experience and nobody answered. I love the food quality and premise behind the business, but outliers such as this tarnish the name. Each week it seems to get worse. I usually come a few days a week when I don't have time to prep my meal. I don't want them to lose my business, but this is too much for an easy order.