Dr Damien and Soldodky (sp?) are fabulous doctors. I would trust them with my health in a heart beat. Bar none they have the most balanced and total patient approach to medicine I've found. I love them! And yet I will never go back to their practice - ever.
Their back office is a mess and they have this auto dialer that calls you and leaves you v-mail telling you that you have v-mail on their special patient v-mail system. But you can't just call it, you have to get your patient ID and pin so you have to call the office and get transferred around. Then you get to call their v-mail system and get your v-mail - that says your lab results are in, please schedule an appointment. Can someone please explain to me why I need to make three to four phone calls to get a message that I need an appointment I've already scheduled?
DONE! Their V-Mail system was giving me hyper tension so I fired CVC and I'm healthier for it. Five stars for the doctors. One star for the administrative aspects of their operation. Average three stars.